Am general service near Cincinnati, OH

EXCELLENT SERVICE I was having issues with a previous mechanic due to constant rescheduling . I have always dreaded going to a mechanic due to various shops taking advantage a a woman who doesn't know much about cars . I then stumbled across wrench and decided to give it a try . Ray showed up and he explained my car issues in detail . He was sincere and extremely knowledgeable. He was able to figure out my issue and fix my car in the same day . I also learned new things during my interaction with him . I will continue to use wrench in the future and recommend wrench to my peers . THANK YOU !! Keeshia L

Honest Mechanics I thought I needed new brakes, after an inspection just needed a flush and a adjustment.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Sam's a great guy, I simply drove to his shop unannounced and he made time to check out my issues. I eventually got some electrical help with it and that led to some suspension work I needed a couple months later and a timing belt when I hit 100k in my VW. I always go to sam, he preinspected a Jaguar I was thinking about even. Sam's shop is different, I thought I would be getting Bentley prices for my little v-dubber, but that's not the case. Very reasonable for what he does.

I must say that I've never dealt with a repair shop that has been totally helpful and honest, until now. Jeff is a real stand up guy. If you need great car service this is the place.

URB garage is definitely the place to get your car checked out and fixed. Great customer service. Much appreciated it.

I feel the repair work done on this return visit should have been addressed when I first brought the vehicle in for an oil change. Fortunately, I caught the repair issue when I read the inspection report.

Unfortunately zero stars is not an option. I would strongly discourage anyone from using this shop. The owner overcharged me, and lied repeatedly after causing damage to my vehicles safety system with his poor work. The only good part of the experience was knowing that I will never go back there, and I hope that this review will dissuade anyone else from giving money to this weasel.

Sooo helpful! Best mechanic around! Super affordable! Explained everything so clearly! This is the only mechanic I’ll use for now.

We have been taking our cars to Jacobs Auto for years. Tom and his crew are very reliable, honest, and helpful! Tom explains what the problem is and gives you advice and various solutions to fix the problem. He has NEVER charged more than he quoted and is usually a little bit less than the quote. I highly recommend Jacobs Auto Services for any service! They are GREAT!!!!